How this website handles property enquiries, newsletter signups, optional visit analytics, chat and administrator access.
Who to contact
This website is published by EDEN’S Homes & Villas. Contact Hello@edenshomes.com or 80033367 about privacy questions, access, corrections or deletion. Our published address is Office 2608, Al Salam Tower, Sheikh Zayed Road, Al Sufouh 2, Dubai, UAE.
Property enquiries
The enquiry form collects your name, email, optional phone, property location and details you provide. It records contact consent, the submitting page and any calculator scenario you choose to share. We use these details to respond and manage the enquiry in the team workspace. Do not include passport, payment card or other sensitive information in the initial form. Consent is recorded as the submitter’s assertion; the form does not verify ownership of an email address or phone number.
Newsletter subscriptions
The newsletter form stores your email address and the signup page. Joining the newsletter is separate from making an enquiry. Contact us to unsubscribe or request removal. This website does not require a newsletter subscription to use its calculators or request an assessment. Requests remain pending until ownership of the email address is confirmed. Pending requests are not a mailing list.
Optional analytics
Visit analytics are sent only when you choose Allow analytics in Privacy choices. Records include the page path, referring website origin, device category, browser information and a daily pseudonymous client identifier derived from the network address using a secret key. The network address itself and unkeyed address hashes are not stored in visit records. Clients on a shared network may be grouped. A signed page receipt prevents forged paths and repeated submission of the same page view; it does not identify humans or exclude all bots. Records are automatically removed within 90 days while the service is running, with cleanup on startup after downtime. Choosing Essential only stops future optional tracking.
Browser storage and essential functions
The site stores your analytics choice in local storage. Session storage retains calculator details and, if analytics are permitted, acquisition context that may be shared with your enquiry. Administrator authentication uses essential cookies; editorial accounts are not public guest accounts.
Chat and external booking
Superchat loads when you choose Open chat. That action connects your browser to Superchat and the messaging services you select. Booking links lead to an external reservation service with its own terms and privacy information. This website’s enquiry form does not collect card details or complete a reservation.
Access, retention and deletion
Authorized team members can access enquiries and newsletter records in the administration workspace. These records do not currently have an automatic deletion schedule; contact us to request review or deletion. We may need to retain information required for an ongoing relationship or an applicable obligation. Hosting and technical service providers may process information necessary to operate the site.
Questions and updates
Email the page or record concerned and the action you request. We may ask for enough information to verify the request without exposing another person’s data. Material changes to these website practices will be reflected here. Website terms.